Data Protection Registry

Privacy Policy

At SavxGate, we recognize the sanctity of your personal data. This policy reflects our commitment to transparency and compliance with the Nigeria Data Protection Regulation (NDPR).

1. SCOPE OF DATA COLLECTION

We collect personal data that is necessary for the efficient delivery of our services. This includes identifiers such as Your full name, electronic mail address, telephone number, and financial transaction metadata. We do not store full credit card numbers, as these are processed by PCI-DSS compliant gateways.

2. PURPOSE OF DATA PROCESSING

The legal basis for processing Your data includes contract execution and legitimate interest. Specifically, data is utilized for:

Transaction Processing: Validating purchases and delivering digital tickets.
Marketing Communications: Providing updates on upcoming events and platform features (subject to Your right to opt-out).
Service Optimization: Utilizing technical data to improve UI/UX and platform stability.

3. DATA DISCLOSURE AND THIRD PARTIES

We maintain a strict "no-sale" policy regarding Your personal data. We do not disclose Your information to third parties except in the following limited circumstances:

Event Organizers: Sharing necessary attendee details for event entry management.
Legal Mandates: Where disclosure is required by a court order or to comply with statutory legal obligations in Nigeria.
Service Providers: Sharing data with trusted partners who assist in platform operations (e.g., hosting and payment providers).

4. COOKIES AND TRACKERS

We utilize cookies—small data files stored on Your device—to facilitate analytics, remember session preferences, and enhance Your overall user experience. You may modify Your browser settings to reject cookies, though this may impede certain functionalities of the Platform.

5. DATA SUBJECT RIGHTS

Under the NDPR, You have the right to access, rectify, or request the erasure of Your data. For any inquiries regarding Your data or to exercise Your rights, please contact our Data Protection Office at privacy@savxgate.com.